Refund policy

If a Metro Pass isn't useful to you, you get your money back. No questions, no forms.

How to get a refund

1. Email support@deliverycontracts.com from the address on your account within 7 days of buying.
2. We refund the full amount to your original payment method, usually within a few business days.
3. Access for that pass ends when the refund is issued.

Extensions

If you extended a pass by buying another, each purchase is refundable within 7 days of that purchase. Refunding an extension removes the 90 days it added; refunding the original leaves any extension you paid for in place.

After 7 days

Passes aren't refundable after 7 days. If something went wrong on our side (for example, the site was down for a long stretch), email us anyway.